1. Who We Are (Controller)
Arklier AS (“Arklier”, “we”, “us”) is the controller for personal data processed in connection with arklier.io.
Headquarters: Oslo, Norway. Contact: support@arklier.com.
2. Scope
This policy applies to visitors of our website, prospective customers, and anyone who contacts us through our site or other channels.
3. Personal Data We Collect
We may collect personal data directly from you, automatically through your device/browser, or from third parties where permitted by law.
- Contact data: name, email address, and any information you include in a message to us.
- Technical data: IP address, device identifiers, browser type/version, operating system, referring URLs, and approximate location (derived from IP).
- Usage data: pages viewed, interactions, and general usage patterns (where such measurement is enabled).
4. Purposes and Legal Bases (GDPR/EEA)
Where the GDPR applies, we process personal data only when we have a lawful basis. Depending on the context, this may include:
- Contract / pre-contractual steps: to respond to your inquiries and discuss potential engagement.
- Legitimate interests: to operate, secure, and improve our website; prevent abuse; and measure performance (balanced against your rights).
- Legal obligations: to comply with applicable laws, accounting, and regulatory requirements.
- Consent: for optional cookies/technologies where required (you can withdraw consent at any time).
6. Key Vendors (Examples)
We currently use (or may use) the following categories of vendors to operate the website and respond to inquiries. Specific vendors may change over time:
- Hosting and deployment: Vercel (EU region).
- Email/communications: an email provider used to receive and respond to inquiries (provider may vary).
- Security: tooling to protect against abuse and to ensure availability (provider may vary).
7. International Transfers
If personal data is transferred outside the EEA/UK, we use appropriate safeguards (such as Standard Contractual Clauses) and implement supplementary measures where required.
8. Data Retention
We keep personal data only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.
Typical factors include the nature of your request, our relationship with you, legal obligations, and dispute resolution needs.
9. Security
We implement technical and organizational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
No method of transmission or storage is completely secure; we cannot guarantee absolute security.
11. Your Rights
Depending on your location and applicable law, you may have rights regarding your personal data, including:
- Access and obtain a copy of your personal data.
- Correct inaccurate or incomplete data.
- Delete data (where applicable).
- Restrict or object to certain processing.
- Data portability (where applicable).
- Withdraw consent (where processing is based on consent).
- Lodge a complaint with your supervisory authority (EEA/UK) or relevant regulator.
12. Children’s Privacy
Our website is not directed to children, and we do not knowingly collect personal data from children.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will update the “Last updated” date and may provide additional notice where required.
14. Contact
For privacy-related questions or requests, contact us at support@arklier.com.
Important Note
This policy is provided for general informational purposes and does not constitute legal advice. You should review and tailor it with qualified legal counsel based on your actual data flows, vendors, and regulatory obligations.